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Making It Episode #513:  
LET THE CUSTOMER BE YOUR

BUSINESS GUIDE

 

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BROWN LAW GROUP
Janice Brown initially began her corporate career as part of a large law firm. She decided she wanted to work in a less competitive atmosphere that promoted a collaborative effort to achieve common objectives, so she started her own law firm, BROWN LAW GROUP. The company consists of trial lawyers whose focus is preventative law. They work with larger companies to try to spot problems before they occur. They find and correct potential problem areas before a lawsuit is filed. Janice expresses thanks to Mary Woods, who was in house council with San Diego Gas and Electric (SDGE), a division of Sempra Energy. Janice asked Mary for SDGE’s business before Janice even knew how to do it, but Mary and SDGE were supportive of Brown Law Group. Today, they have a symbiotic relationship in which they help each other with whatever legal problems they come across.


 

 


ONE SOURCE DISTRIBUTORS

Robert Zamarippa was working for a large electrical distribution company until he became unhappy with the new management and left the company. In 1983, he decided to start his own electrical distribution company, ONE SOURCE DISTRIBUTORS. He funded the company by himself with the help of his business partner, his father, and local bank. He initially began by supplying electrical parts, but at a customer’s request, Robert began an assembly and manufacturing division. One Source Distributors became involved with Sempra Energy through the San Diego Gas and Electric division. He credits San Diego Gas and Electric for pushing the company out of its comfort zone so that it could develop further. The Southern California Gas Group (SCGG) is another part of Sempra Energy that has been strategically important for One Source Distributors because SCGG consumes a lot of the company’s electrical products.

 

 

In Secrets of Success, Stephanie Palmer of Good in a Room (www.goodinaroom.com) talks about creating a verbal teaser to introduce an idea. The teaser should engage the audience, clarify the idea, and leave the audience wanting to know more.


Studio Guest Frank Urtasan is the director of diverse business enterprises at San Diego Gas and Electric. He discusses the supplier diversity program, which opens opportunities for minority- and women-owned businesses and helps them develop.


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